HealthOne is seeking a Dental Administrator to join our North York team!

HealthOne Dental is one of eight departments found at each of our locations and is made up of a unified team of dental professionals eager to address each patient's unique goals. We are currently equipped and proud to provide our community with a variety of procedures from routine dental exams & hygiene services to cosmetic & emergency treatments. As such, we are looking for dedicated professionals with a passion for the Dental industry.

About HealthOne

HealthOne provides comprehensive & multidisciplinary health care services and has proudly served Toronto for over 10 years. With a continuously expanding set of locations, we offer complete health care solutions for the whole family including family & walk-in physicians, dental care, mental health counseling, optometry, physical rehabilitation, wellness, optometry & optical, medispa & skin care, and much more. Our licensed professionals are dedicated to providing each and every patient with comprehensive and quality medical services in a modern, clean and caring environment.

At HealthOne we genuinely believe in holistic health care and offer our patients a wide variety of treatment options to maintain & increase their well-being. We are deeply committed to providing personalized health care services through an integrated approach to help patients achieve optimal health.

Job Summary

In this exciting opportunity, you will play an integral role in ensuring the smooth day-to-day operations of the practice and a positive experience for all visitors of our Dental department. The key responsibilities of this role will be centered around efficient & detail-oriented completion of administrative duties, all while ensuring top-notch patient service.

Schedule

• We are looking for someone who is interested in 30 to 40 hours per week within our operating schedule
• Weekend availability is required

Operating Hours for the Dental Clinic

• Mondays to Thursdays: 8am to 8pm
• Fridays & Saturdays: 9am to 5pm
• Sundays: 9am to 3pm

Location

• 5292 Yonge Street, North York, Ontario

Responsibilities

• Engage compassionately with our patients to ensure they feel welcomed, accommodated, and encounter a 5-star experience at all times.
• Efficiently handle all front desk tasks with pristine attention to detail, including but not limited to appointment scheduling, confirmations, billing and payment, and data entry.
• Contribute to smooth clinic flow and overall success of the business by providing reliable administrative support, adhering to policies & procedures and participating in goal achievement.
• Actively seek out opportunities to improve and expand our patients’ experience in the clinic, while assisting the management team to maximize clinic performance and growth.

Why work with HealthOne?

• Supportive & positive leadership team
• Work within a modern facility
• Regular staff engagement events; themed days, monthly birthday lunch, and other team building experiences

Compensation

• $23 to $26 per hour
• Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)

Requirements

• Ideally, 2+ years of Dental Administrator/Reception experience
• Strong client service skills and impeccable communication skills
• Solid work ethic, organizational skills and ability to manage competing priorities effectively while remaining efficient in your delivery
• Self starter, motivated by goals and eager to wear multiple hats in order to grow with us
• Tech savvy, proficient in MS Office (Word, Excel, Outlook) and experience using a CRM/EMR, specifically Tracker software
• Ability to work evenings and weekends based on business needs

Nice to Have

• Post-secondary education in Dental Administration or a similar topic

ccessibility Statement

At HealthOne, we are committed to treating every employee and prospective employee with dignity and respect, and we strive to create work environments where all individuals can thrive. Employment decisions are based on qualifications, merit, and business needs. In alignment with the Accessibility for Ontarians with Disabilities Act, we are dedicated to providing accessible employment practices and ensuring equal opportunity for all applicants. If you require accommodation due to a disability or any other protected group at any stage of the recruitment process or during employment, please contact hr@healthone.ca. We will make every effort to meet your accommodation needs and support you throughout the process.

We appreciate every applicant’s interest in joining HealthOne. Due to the volume of applicants, we will only be able to contact candidates selected for an interview. We thank you for your understanding and encourage you to apply for future opportunities if this one isn’t the right fit.